This practical guide to Casushi app focuses on what actually matters: bonuses, mobile access, and getting paid on time.
Before You Start
- Have a valid email address and a phone number for SMS verification.
- Prepare a government-issued ID (passport, driver’s license) for the KYC process.
- Ensure your device runs a modern browser (Chrome, Safari, Firefox) to access the PWA.
- Check your internet connection stability to avoid interruptions during play.
- Set a budget for your first deposit and stick to it. Bonuses are not guaranteed wins.
- Familiarise yourself with the terms and conditions, especially wagering requirements and game contributions.
Creating Your Account
- Visit the official site via your mobile browser. The PWA will prompt you to add it to your home screen for app-like access.
- Click the “Sign Up” button and fill in the registration form with your personal details (name, date of birth, address).
- Enter a secure password (at least 8 characters, mix of letters and numbers).
- Confirm your email by clicking the link sent to your inbox. This step is mandatory for the first withdrawal.
- Complete the verification step if required – upload your ID and a recent utility bill.
- Log in using your casushi casino login credentials and proceed to the cashier.
Calculating Your Bonus
Let’s break down a typical welcome offer: a 100% match bonus up to £100 plus 50 free spins on a slot. Suppose you deposit £50. The bonus credited is £50. The wagering requirement on the bonus amount is 35x. The total wagering needed is 35 × £50 = £1,750. You also have the deposit amount which is real money, but in most cases, both the deposit and bonus must be wagered. However, if the terms say “bonus only,” then only the £50 needs to be wagered.
To calculate the expected value, assume the slot has an RTP of 96%. The expected loss while wagering £1,750 is 1,750 × (1 – 0.96) = £70. Since your total balance after deposit is £100, the expected loss exceeds the initial stake, meaning the bonus is negative EV if played without strategy. But you can improve EV by choosing games with high RTP and low variance. For free spins, typical winnings are capped at £50, and those winnings also carry a wagering requirement – often 35x as well. So if you win £20 from free spins, you need to wager an additional 35×20 = £700, increasing total wagering to £2,450. Expected loss then becomes 2,450 × 0.04 = £98. Your net expected value is £100 (initial balance) – £98 = £2, still slightly positive, but only if you meet all conditions within the 7-day validity period.
Deposits & Withdrawals
| Payment Method | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | £10 | £20 | 1–3 banking days |
| PayPal | £10 | £20 | Instant to account, up to 24 hours to process |
| Skrill | £10 | £20 | Instant to e-wallet, 24 hours processing |
| Bank Transfer | £20 | £30 | 3–7 banking days |
| Paysafecard | £10 | N/A (deposit only) | N/A |
Important: For first-time withdrawals, the casino will verify your documents before releasing funds. This can add 1–2 days to the processing time. Always check the withdrawal limits: weekly caps often apply (e.g., £5,000 per week).
Security
The platform uses SSL encryption (256-bit) to protect all data transmitted between your device and the server. Two-factor authentication (2FA) is optional but recommended – enable it in the account settings. KYC procedures prevent fraud and ensure that winnings go to the rightful owner. Note: As the casino holds a Curacao licence, winnings may be subject to local income tax depending on your country of residence. Consult a tax advisor if you are a high-value player.
Common Problems & Fixes
- Login failure: Clear your browser cache or use the “Forgot Password” feature. If you’re using the PWA, remove and re-add the home screen icon.
- Withdrawal pending for days: Check that all verification documents are uploaded and approved. Withdrawal times reset if documents are rejected. Contact live chat if it exceeds 5 business days.
- Bonus not credited: Ensure you entered the bonus code during deposit (if required). Contact support with your deposit reference ID.
- Game not loading: Update your browser to the latest version or disable ad-blockers temporarily. The PWA requires JavaScript and stable internet.
- Free spins missing: Free spins are often credited within 24 hours of deposit. Check the promotion page for expiry dates. If still missing, raise a ticket via the helpdesk.
- Account locked for multiple login attempts: Wait 15 minutes and use the password reset option. If still locked, contact customer support to unlock manually.
Quick Answers
How do I log into my account?
Click the “Login” button on the top right of the page, enter your registered email and password. Use the casushi casino login page. For PWA users, the app remembers your credentials if you tick “Remember me.”
Is there a mobile app for iOS or Android?
There is no dedicated app in official app stores. Instead, you can use the mobile-optimised website or add the progressive web app (PWA) to your home screen from the browser menu. This gives you instant access and push notifications.
What is the wagering requirement on the welcome bonus?
The wagering requirement is 35x the bonus amount for slots, with higher contributions for table games (typically 10%–20%). Always read the full terms, as game restrictions apply.
How long do withdrawals take?
E-wallets usually process within 24 hours after approval, cards 1–3 banking days, and bank transfers 3–7 days. First withdrawals can take an extra 1–2 days due to KYC verification.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section. These are enforced immediately and can only be decreased permanently (increases have a 24-hour cooling-off period).
What documents are needed for verification?
Typically a proof of identity (passport or driver’s licence), proof of address (recent utility bill or bank statement), and proof of payment method (photo of card or e-wallet screenshot).
Are the games provably fair?
Most slot and table games use RNGs audited by independent labs. Provably fair options are available for a few crypto-based games, but the majority rely on third-party testing (e.g., eCOGRA).
Can I use the same bonus on multiple deposits?
The welcome bonus is for the first deposit only. Subsequent deposits may qualify for reload or weekly bonuses, each with its own terms. Check the promotions page regularly.
What languages and currencies are supported?
The site is available in English, with limited support for other languages. The main currency is GBP, but you can deposit in EUR or USD – conversion fees may apply.
Extra Tips
If your withdrawal is delayed beyond the stated processing times, follow these steps:
- Log in and check the withdrawal status in the transaction history. If it reads “Pending” after 3 business days for e-wallets, contact support via live chat.
- Verify that your account is fully verified. Incomplete KYC is the number one cause of delay. Upload any missing documents immediately.
- Ensure you have not exceeded the weekly withdrawal limit. If so, request a partial withdrawal and wait for the next week.
- If live chat is not responsive, send an email to [email protected] (use the official address from the site) with your username and withdrawal ID. Expect a reply within 24 hours.
- As a last resort, file a complaint with the Curacao eGaming licensing authority (if all else fails). However, most issues are resolved within a week.
This guide covers the essentials of playing at Casushi Casino. Use the steps and calculations above to make informed decisions. Always gamble responsibly and treat bonuses as entertainment, not income.